Dear GMS-user,

As you might have noticed, the GMS system is migrating to a new authentication mechanism called Humanitarian ID (HID). Humanitarian ID is a global contact directory for humanitarians to connect and collaborate faster and smoother. Moving to this unique platform allows our users to maintain one profile to access multiple humanitarian based applications. If you would like more information on what HID is exactly, you can take a look at the HID introduction video in English, French or Arabic.

A soft launch is taking place now which will still allow you to log in via the OCHA Single Sign-On Passport (User Guidance 1). On 9 November 2017 at 9 AM UTC+1, the Humanitarian ID Sign In will be fully launched and all users will from that date onward be requested to use HID (mandatory) (See User Guidance 2). 

User Guidance 1 (Before 9 November 2017 at 9 AM UTC+1) 

On click of the Login Page, from the GMS Home page, users will be redirected to a new intermediate page. The screen below displays the intermediate page during the soft launch of the Humanitarian ID authentication mechanism, which will be displayed until 9 November 2017. We have opted for a soft launch as this will enable users to use their existing HID account to access GMS and allow users to get acquainted with the HID interface.  

In this section, two login buttons will be displayed. On click of the “Sign In” button, users will be redirected to Humanitarian ID authentication page or the OCHA Single Sign-On Passport page. 

For more information on how to register in HID, please watch this video. 

The OCHA Single Sign-On Passport page will operate as users are used to from prior login. The HID Sign In will take place as described in User Guidance 2 (see below).

User Guidance 2 (Post 9 November 2017) 

On click of the Login Page, from the GMS Home page, users will be redirected to a new intermediate page. The screen below displays the page of the Humanitarian ID authentication mechanism, which will be displayed from 9 November 2017 onwards.

In this section, a login button [Continue] will be displayed. On click of the [Continue] button, the user will be redirected to the Humanitarian ID authentication page (scenario 1 and 3), or to a page that displays a password reset (scenario 2). 

The users will have to provide credentials in the Humanitarian ID and complete the authentication process. It will depend on whether the user is already registered in GMS, HID, one of them or neither which procedure needs to be followed (different procedures described in detail below).

Please note that the GMS team will carry out a bulk migration process on 9 November 2017 to facilitate the transition. This means that users with a GMS account will not need to create a new HID account. They will automatically receive a reset password link in the inbox of the e-mail ID under which they are registered in GMS. These users would fall under scenario number 2 below.

• Scenario 1: For users that are already registered in HID AND GMS

Users that already have an HID account will be directed straight to the HID Authentication Page (without requiring a password reset). Once the user is successfully authenticated, the user will be redirected back to GMS web site. Here the user can continue to work as per the his / her profile. 

• Scenario 2: For users that are registered in GMS but that are NOT registered in HID yet

We have created an HID-account by default based on your GMS e-mail ID. The new profile will not have a password: users need to use the 'Set Password' button to set up a new password.    The user will be redirected to the Reset Password page where the user can enter his/her e-mail ID. By doing so the user will receive an e-mail that will have a link to set up the new password.    When clicking on the link received via e-mail a new screen will open, prompting the user to enter a new password. The password needs to fulfill all password requirements.    Once the password has been set up, the user will be redirected to the Login page of HID. Upon login via this screen, the user will be redirected to GMS.    Note: Once a user has successfully authenticated to any GMS instance using HID, the [Set Password] button will no longer be displayed. On click of [Continue] (after entering the e-mail ID), the user will be redirected to HID Authentication page. Once the user is successfully authenticated, the user will be redirected back to GMS web site. Here the user can continue to work as per the his / her profile.

• Scenario 3: For new users that are NOT registered in GMS and HID yet

The user will be directed from GMS to the HID Authentication page.    The user needs to click on the ‘Register’-button and fill out the information in the form as shown below. For more information on how to register in HID, please watch this video.    Once the user is successfully authenticated, the user will be redirected back to GMS web site. Here the user can continue to work as per the his / her profile.